Experience
With over nine years at Punjab National Bank, I’ve gained hands-on expertise in operations, customer service, and credit assessment, developing strong analytical and risk evaluation skills.
Finance Manager
As a part-time Finance Manager at Reliable Robotics UAE, I managed the company’s financial operations, budgeting, and cash flow to support its robotics rental and sales business. I prepared financial statements, handled vendor payments, and ensured compliance with UAE VAT and accounting regulations. Additionally, I streamlined invoicing and payment tracking systems and collaborated with management to develop pricing strategies and costcontrol measures for robot sourcing and rentals.
Scale I Officer
As a Loan Assessment Officer, responsible for evaluating and processing loan applications to determine eligibility based on financial assessments and risk analysis. Tasks include reviewing documentation, conducting credit checks, analyzing financial statements, and assessing repayment capacity. Ensure compliance with bank policies, regulatory standards, and risk management guidelines while recommending loans for approval. Collaborate with relationship managers, customers, and other departments to facilitate smooth loan processing and provide assistance in resolving any queries related to loans.
Senior Customer Service Associate
Responsible for managing customer queries, processing transactions, and promoting banking products. Skilled in guiding customers on digital banking services, resolving complaints, and ensuring compliance with KYC and AML regulations. Supported junior staff and maintained operational efficiency through accurate record-keeping and reporting.
Customer Service Associate
Managed customer queries and assisted with account services, including opening, closing, and updating accounts. Processed various transactions such as deposits, withdrawals, and fund transfers. Guided customers in using digital banking services and resolved complaints efficiently. Promoted relevant banking products and ensured compliance with KYC and AML regulations. Supported junior staff and contributed to maintaining operational efficiency through accurate record-keeping and timely reporting.
Sub Staff
Efficient support staff member at Punjab National Bank, specializing in recordkeeping, organizing vouchers, and assisting with the smooth execution of office functions. Proficient in maintaining accurate documentation, supporting operational workflows, and contributing to an organized and productive workplace environment.
Education
An MBA in Banking and Finance, along with CA Intermediate and JAIIB credentials, has strengthened my financial analysis, compliance, and strategic decision-making abilities.
Bharathiar University
Master of Business Administration - MBA, Banking and Finance
Bharathiar University
Bachelor of Commerce